Customer Service

RETURN POLICY

The following policies must be adhered to in order to receive credit for returned items…

Items may be returned for a refund within 30 days of the date that we originally shipped the item provided they are still in new condition with tags on. We will not refund the purchase price of clothes that have been worn or tags have been removed.

If we receive a return which is not in new condition, that item(s) will be returned to the customer’s original shipping address with appropriate shipping charges billed to the credit card originally used to purchase the clothes.

If an item is defective, you may return it to us and request a refund. When we receive an item which is claimed to be defective, we will return it to the manufacturer with an explanation of the problem. If the manufacturer determines that the item is indeed defective and not simply a result of normal wear, then (and only then) will we credit a customer for the purchase price of the item.

To exchange an item (this also must be done within 30 days of the purchase date), complete the return form for credit, and reorder the replacement item online. This provides faster delivery and more reliable customer service as the process will be automated.

For your protection, please use UPS or Insured Parcel Post for shipment.

We do not refund shipping charges for returned items.

Returned items may take up to 30 days to be credited.

If you have specific questions about your returns please e-mail us or contact us at 574-535-1119.

RETURN FORM

Send this form with your return to:

Jules Boutique
Attn: Returns Dept.
130 S. Main St.
Goshen, IN

Order #	Name	Item Being Returned	Reason for Return

EXCHANGES

Items may be returned for exchange within 30 days.

Complete the return form for credit.
Re-order the replacement item online. This provides faster delivery and more reliable customer service, as the process will be automated.

For your protection, please use UPS or Insured Parcel Post for shipment. We do not refund shipping charges for returned items.

If you have specific questions or problems with your order, please feel free to contact our Customer Service Center at julesboutique@verizon.net or at (574) 535-1119.

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