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Jules Boutique

Return Policy

Thank you for shopping at Jules Boutique. For any concerns please feel free to contact us at 574-535-1119 or email us at: shop@jules-boutique.com

*Please note this Policy is different than our in store Return Policy*

You may not return: SALE/CLEARANCE items

  • *All sales on SALE/CLEARANCE items are FINAL.
  • *All merchandise must be returned unworn, unwashed, undamaged and with original tags attached and the original receipt. Unworn shoes must be returned in their original shoe box without damage to the box. If you return items that have been tried on or are soiled, they will not be accepted as a return, if you still want that item you will have to pay for it to be shipped back to you.

To make your return:

  • *You are responsible for the shipping and handling of the returned item. Original and return shipping fees are non-refundable. 
  • *In order to make a return, please refer to our Return Policy above to ensure that your return meets the criteria stated. 
  • *Next, complete the Return Form on this page and include it in the box with the items you are returning. 
  • *Send your package back to us via the most economical shipping method of your choice. Please note your tracking number from your label.
  • *Once your package is received please allow 10 business days for return processing.

Refund to Credit Card:

  • *Unworn/unaltered merchandise may be returned for a full refund within 14 days of the day you receive your package.
  • *Refunds will be processed on the same card used for the original transaction

In store Credit:

  • *Merchandise may be returned In store credit within 30 days of the day you receive your package.
  • This must also meet our return policy guidelines in order to be accepted.
  • This credit can only be used on purchases made in store or on orders placed over the phone
  • *This credit amount will be under the name of the person who purchased the item and it never expires. 

Exchanges:

  • *We do not have the ability to do exchanges online.  We recommend placing a new order for any items you want and sending back any return items to be processed for either a refund or store credit.

RETURN FORM

Send this form with your return to:

Jules Boutique
Attn: Returns Dept.
130 South Main St.
Goshen, IN 46526

Date of Purchase Name Item Being Returned Reason for Return
       
       
       

 

For your protection, please use UPS or Insured Parcel Post for shipment. We do not refund shipping charges for returned items.

If you have specific questions or problems with your order, please feel free to contact our store at shop@jules-boutique.com or at (574) 535-1119 or come see us at 130 South Main Street Goshen, IN 46526

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